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Is the system 'frozen', no data displayed, session timed out or similar problems?

Can't see bookings or any data on the screen or is it frozen for some reason?

Updated over 3 months ago

If your application appears to be "frozen" or no data displayed, before contacting us do the following:

  1. Hard Refresh your browser (delete cache memory)

  2. Log out and Log in again

For Hard Refresh just press CTRL+SHIFT+R and check if it's ok.


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To log out and log in:

For the web version, just click on the 'My Account' icon in the top right corner and then press Logout. Then simply log in again.
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For the mobile app, go to the top right Menu > Logout and simply log back in.

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