HotelSync

How to choose the language in which the articles in the knowledge base will be listed

How to choose the desired language of the program for work and the desired language of support?

Can't see bookings or any data on the screen or is it frozen for some reason?

Is the system 'frozen', no data displayed, session timed out or similar problems?

Forgot your password to log in to the system?

How to set information about your property, currency, language, reservation settings, housekeeping settings and other settings

General settings of the system

Where to set TIN number of your property?

Set the policy for children or adults and other policies of your property

Property policies settings

Setting and resetting password for viewing credit card data in the reservation window

How to reset your credit card password?

Have some venues that you rent hourly or daily such as halls to organize conferences, seminars, cocktail parties etc.?

Everything about banquet module in OTA Sync

Everything about SPA Module

Want to monitor your expenses and not just income? Possible.

How to configure and use the Expense module?

Automatic emails for reports, guests, availability

How to setup automatic emails in the system?

How to create automatic emails for the guests? (step by step)

Where can I see changes made to the system (changelog)?

How to edit room names, add or change room numbers, how to add pictures and change descriptions?

How do I make changes in the room type settings?

How to link the availability of rooms so that they can be rented out as a whole villa or individually?

Housekeeping Module - Installation & Operations

What is Floor Calendar and how to set it up and use it?

How to create new User Access group and to create new user account?

How do I delegate access to receptionists or another type of users?

Inventory module

If availability is not correct, learn how to automatically set it

How to automatically set availability?

Revenue Booster Option

Basic system settings to help you regarding the basic property details, invoicing setup, currency, print format, user group assignments etc.

System Settings

Find answers and get help from Intercom Support and Community Experts

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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