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Split invoice by guests

How to split invoice by guests

Updated this week

To create an invoice in OTA Sync it is pretty simple. More about how to create and fiscalise an invoice, see here.

When you have successfully created and invoice and you need to split it by guests, you can do it easy. 

Note: In order to split the invoice by guests, first of all it is necessary that you have more than one added guest on the reservation on which you are splitting the bill.

All actions related to the invoice are performed by clicking on the "Other actions" button. Clicking on that field opens a drop-down menu with offered actions that we can do with already created accounts. More about actions with invoices can be found here.

If you want to split invoice by guests, you do this by clicking on the "other actions" button in the already created invoice to open the drop-down menu with options. You need a split by guests option.

Created invoice before the split, looks like this:

Split services in the invoice by guests

When you click the split by guest button, the invoice will be automatically divided by all guests entered in the reservation as follows:

  • Accomodation (nights) are divided per guest by total amount, while each guest's invoice will include the number of overnight stays.
    Example: We had 3 nights in the total amount of 53.120,00 rsd, which is divided into two guests.
    Each guest is automatically credited with 3 overnight stays in a divided amount

  • Additional services, if they exist on the reservation (city tax, insurance, any additional service), will be automatically divided per guests. Therefore, if the total number of city tax on the reservation is 6, it will be divided into 3 for 2 guests.


    Note: If, when adding additional services, you assigned the service directly to a specific guest, when dividing the invoice per guest, it will be automatically assigned to that guest's invoice.

Conclusion: Accommodation (nights) are divided per guest by total amount, while additional services are divided by quantity.

When the window for splitting the invoice by guests opens, you can click on the Move to button and choose whether you want to move a charge from one to another invoice.

Once you have split the invoice per guests, click the Confirm button to create two separate invoices. If the action was successfully executed, you will receive a green notification message that the invoice has been successfully divided, and in the list of invoices you will receive  two separate invoices, which you can fiscalize as needed.

Note: If you have fiscalized these invoices and you need to storn (cancel) one of them, you need to cancel both invoices and repeat the action of splitting the invoice by guests and fiscalize both invoices again.

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