To create an invoice in Hotel Sync it is simple and straightforward after you have done the setup in the system.
If you still did not do setup for invoices we advise you to check:
1. All Settings > General > Add your Logo, Property Name, TIN, Registration Number, City, Address, Bank Account details, and Company Name if applicable..
2. Settings > Boards & Taxes > Please add if your taxes (VAT) are included or excluded from the reservations prices and how much in % they are. Also, you can add City Taxes if you want to add them in the Invoice.
The invoice can be created from a reservation or as a blank (standalone) invoice, where you can manually add services.
Invoice layout explanation
All invoices created in the system, whether they are connected to reservation or not have the same layout. In the first part of the invoice you can choose invoice type and add all relevant client details.
First part of the invoice (Invoice details)
Invoice details - choose type of the invoice (proforma, advanced, invoice...)
Property details you already predefined earlier in the General settings - cannot be changed directly in the invoice
Client details - If you are using fiscalisation in your property, choose type of the client (legal entity or natural person), add all relevant client information you want to be found in the invoice
Second part of the invoice (list of services)
In the second part of the invoice you can see list of all services added to the invoice, you can add discount, change quantity or the articles, or add new (2) article to the invoice.
Note: Quantity can be decreased to a desired number that should end up on the invoice. The rest will be saved in the system and will be available for further payment
Third part of the invoice (total amount)
In the third part of the invoice you can see Total amount of the invoice, with and without tax.
At the lower right part of the invoice you can choose payment method (1), you can choose more payment methods if needed (2) and add Note to the Invoice (3), that will be visible to invoice print
After saving the invoice you will get the new options to operate with invoice (print, export, fical). In the lower left part of the invoice you can find set of the icons where you can choose language for the invoice (1), print invoice (2), fiscal if module is active for your property (3), export invoice in excel (4), mail the invoice to the guests (5), E racun (6) - available only for Croatia
How to create a standalone invoice?
Go to Invoice - New invoice button
When you click the New Invoice button, a form for creating a blank invoice will open. Select a service from the dropdown menu in the Select a service field or enter a new one, fill in all the fields in order and click the Add button.
Important: Services added in the standalone invoice (not connected to any reservation) will not appear in revenue reports, but those invoices will be in all reports that are overlooking invoices (ficalised, non fiscalised reports...)
How to create an invoice in the reservation, for all services from the reservation?
Of you want to create an invoice for all the services from a reservation, go to the desired reservation and select the invoice button, located in the lower right corner.
This way, all services from the reservation will be included in the invoice.
How to create an invoice in the reservation, for a specific room from the reservation?
If you have multiple rooms in a reservation and want to charge each room separately, you need to click the invoice button on the desired room, in the Rooms and extras tab in the reservation window.
How to create an invoice in the reservation, for a specific service from the reservation? Guest pays option
If it is necessary to separate services paid for by the guest from services that will be paid for by another person/legal entity, the Guest pays option can be used. It can be used through the corresponding icons:
Extra services
Boards
City taxes
Rooms
Transfers (transferred services)
If, for example, it is necessary to mark that the guest pays only for accommodation services, the icons for charging from the rooms will be highlighted as an indication that this option is turned on. By selecting these billing icons, only the selected services will be charged to your account. Payment can be made for one or more selected rooms.
The Guest pays option can also be predefined via the Edit section, whereby it remains remembered on the reservation.
When certain services are selected to be paid for by the guest, the other services will be included in the main reservation billing command.












