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SEAM Locks Integration Guide

How to activate seam locks integration

Updated this week

Seam supports hundreds of smart locks, callboxes, and access systems, right out-of-the-box.

List of the supported locks can be visible here: https://www.seam.co/supported-devices-and-systems

It has full integration with HotelSync and next events are supported:

  1. LockCode creation 1 hour before the reservation check-in period automatically or right when the reservation is marked as Arrived or Arrived & Paid

  2. LockCode period validity modification as the reservation is modified (dates)

  3. LockCode deletion once the reservation is marked as Left or automatically once the checkout time & date are past

  4. {LockCode} variable that can be used in the GuestApp and in the Automatic Emails for the Guests with the event

How to activate integration?

  1. Go to Settings > Marketplace > Activate SEAM Integration

  2. Click on the Account Setup button

  3. In the New Tab click ‘Connect New Account’ option

  4. Click Continue

  5. Choose your Lock Provider (example NUKI)

  6. Log in to your Lock Provider

  7. Return to the previous tab and click on the ‘Organize Property Listings’, here you need to map each LOCK with each ROOM that you have on HotelSync

  8. Once you do it SAVE it and you are ready to go


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