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How to add new guest to a reservation?

How to add or change guests in the reservation?

Updated over 2 weeks ago

Adding and changing guests in the reservation is done very easy, through the reservation window, in the "Overview" part by clicking on the plus icon.

When you click on the plus icon, Insert guest window will be opened. 


Please, note that the number of added guests must match the number of the guest in the reservation. If you try to add more guests than stated in the reservation, you will receive a message to check the room occupancy. 

Adding guests through room edit

You can edit or add guests through room edit, by clicking rooms and extras and then the pen icon.

The window for editing the room is visually divided into two parts, on the left side you can edit the room itself in the reservation, while the right part is intended for changing existing or adding new guests.

If you want to add a new guest to the reservation, you can do so by clicking on the "+" icon in the upper right corner. Please, note that the number of added guests on the right side must match the number in the "adults" or "children" field on the left side.

When your guests sign up and you enter the final number of guests on the right side, make sure that the same number is on the left side.

Important: If you want to replace an existing guest on the reservation (to replace the master guest), you do so by deleting the existing guest on the bucket icon and then adding a new guest on the plus icon.

*If you just type new data over an already existing guest, you will change that guest's profile and everywhere in the system where that first guest was, the change will be applied. Therefore, it is important that if you change a guest, you do so by deleting it and adding a new guest.

Editing guest data (guest personal data) is done through the pencil icon next to the guest's name

Then a pop-up window opens in which you enter all the required data of the guest. Once you have filled in the guest's personal information, instructions on how to complete the electronic guest registration can be found here.

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