Reservations
From basic questions to the detailed reservation creation explanation - everything is in here.
21 articles
Operations with Reservations - latest updateHow to create, edit and work with reservations in the calendar
How to add new guest to a reservation?How to add or change guests in the reservation?
How to update reservation status and do various reservation actions?
Why can’t I change the reservation?
How is a room allocated to a reservation?How to change the room number in already created reservation
When I get a new reservation, do I have to allocate a room manually?
How to make reservations not being assigned to room numbers automatically?
How do I delete/cancel a private reservation?
Private reservation won't delete, what can I do?
How to add notifications/notes in OTA Sync?Forget about papers and phone notes and get notified.
Difference between overbooking & discontinuous reservations?What is the difference between overbooking and discontinuous reservations and how to handle them
How did a reservation get confirmed for a lower amount than it is set in OTA Sync?
How did the reservation for fewer nights than the minimum set up come in?
Can I charge the reservation amount through the system?
How to activate custom colors for the reservations in the calendar?
Calendar Operations
Importing data from the old system
Where can I view credit card information?
Split reservation optionHow to split the reservation
How to transfer services between reservations
Importing reservations from the old system