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Reservations
From basic questions to the detailed reservation creation explanation - everything is in here.
19 articles
Operations with Reservations - latest update
How to add new guest to a reservation?How to add or change guests in the reservation?
How to update reservation status and do various reservation actions?
Why can’t I change the reservation?
How is a room allocated to a reservation?How to change the room number in already created reservation
When I get a new reservation, do I have to allocate a room manually?
How to make reservations not being assigned to room numbers automatically?
How do I delete/cancel a private reservation?
Private reservation won't delete, what can I do?
How to add notifications/notes in OTA Sync?Forget about papers and phone notes and get notified.
Difference between overbooking & split reservations?What is the difference between overbooking and split reservations and how to handle them
How to charge reservation with OTA Payments (STRIPE)charging virtual cards, automatic charging, charge reservations
How did a reservation get confirmed for a lower amount than it is set in OTA Sync?
How did the reservation for fewer nights than the minimum set up come in?
Can I charge the reservation amount through the system?
How to activate custom colors for the reservations in the calendar?
Calendar Operations
Importing reservations/guests data from the old system
Where can I view credit card information?